Contact us!
We love to hear from you
Please select the team you would like to speak to
Reservations & Customer Service Team
For all bookings and enquiries on your stay.
Tel: +44 (0)345 293 7373 (Mon-Fri 9am-5pm)
Cost of calling an 0345 number may vary depending on your provider
Email: hello@hostellingscotland.org.uk
After 5pm you can make a booking on this website or by contacting the hostel directly.
Membership Team:
Update or make changes to your membership details.
Email: membership@hostellingscotland.org.uk
Feedback on your stay with us:
We welcome your views on how we are delivering our Customer Charter so that we can continue to improve your hostelling experience. Should you wish to contact us please email: feedback@hostellingscotland.org.uk
or write to:
Hostelling Scotland,
Head Office, 7 Glebe Crescent,
Stirling FK8 2JA, Scotland
We will:
- Log and acknowledge your message within 48 hours.
- Deal with your enquiry as soon as possible but within a maximum of seven working days.
- Keep you informed if we are unable to answer your enquiry immediately.
Data Protection Officer:
Unsubscribe from communications or make a personal data request.
Hostelling Scotland
Head Office,
7 Glebe Crescent
Stirling
FK8 2JA
Tel: +44 (0) 1786 891400 (Mon-Fri 9am-5pm)